Travel

Booking.com Review

Booking.com is one of the largest accommodation aggregators in the world. The site is easy to use, the inventory is enormous and many listings offer free cancellation. Users should still compare final prices carefully, as fees and taxes are not always obvious at first glance.

4.1
★★★★☆
86% would recommend
Based on 1543 reviews

Rating breakdown

Ease of use
88%
Value for money
82%
Features
80%
Customer support
70%

Community reviews

HR

Reliable for work trips.

★★★★★ 5/5
Verified user · Hannah R.

I travel monthly for work and Booking.com has the best cancellation policies. The app keeps all confirmations in one place.

CM

Easy to compare.

★★★★☆ 4/5
Verified user · Chris M.

Filters for price, rating and amenities make shortlisting fast. Just watch the final checkout price.

PD

Too many emails.

★★★☆☆ 3/5
Verified user · Priya D.

After one booking I received daily promotional emails. It took several unsubscribes to make them stop.

TA

Loyalty perks are decent.

★★★★☆ 4/5
Verified user · Tom A.

The Genius discounts add up if you book regularly. They are not huge, but they are easy to use.

Pros

  • Massive hotel inventory
  • Frequent free cancellation
  • Reliable booking management

Cons

  • Final price can differ from search price
  • Aggressive email marketing
  • Customer support varies by property
Editorial note: Slipahome scores combine community sentiment with independent editorial assessment. We do not accept payment for placement. Reviewed companies are not responsible for our opinions.